OUR MANAGED SOC SERVICE OPTIONS
FULLY MANAGED SOC-AS-A-SERVICE
Monthly Subscription Based Service where we own, manage and monitor 24/7/365 Turnkey SOC and SIEM product for your organization.
HYBRID/CO-MANAGED SOC-AS-A-SERVICE
We will work with you to builda unique solution that meetsyour needs, budget, andtimelines.
CUSTOMIZED SOC SERVICE
Customer owns theSIEM/Security Solution, weco-manage and monitor it24x7 with our SOC.
OUR SOC-AS-A-SERVICE – A UNIQUE DIFFRENTIATOR
24X7 SOC-as-a-Service Holistic Propositions
• SOC 2 Type II and ISO 27001 Certified Service
• 24X7 Eyes-on-screen SOC Monitoring
• Data Centers in India with 150 Technical resources
• SIEM Platform (Elastic SIEM – Cloud Enterprise)
• AWS/Azure/Google based Cloud
• Multi-Tenancy (Customer Access to SIEM Supported)
• Gold 30-Minute SLA for Critical security alerts
• Customized Use Cases, Reports, Custom Log Sources
• Archive Log retention
• Vulnerability Mgmt. & Custom Log Source Integrations Supported
• Dedicated SOC Delivery Manager and named SOC Analysts
GOLD LEVEL SLA AND SOC MEETING SCHEDULE
| Security Incident Severity |
|---|
| Initial Recognition |
| Initial analysis & Ticket Creation |
| Customer Collaboration (as-needed |
| Ticket Follow up & Update |
| Critical(10,9) | High(8) | Medium(4,5,6,7) | Low(1,2,3) |
|---|---|---|---|
| 30 min | 30 min | 4 hrs | 8 hrs |
| 30 min | 60 min | 4 hrs | 24 hrs |
| 30 min | VBI | 4 hrs | 8 hrs |
| 30 min | 30 min | 8 hrs | 24 hrs |
SOC Regular Customer Interaction Meetings
| Purpose | Customer Terms | Frequency |
|---|---|---|
| Discuss weekly list of security incidents, focusing on Critical(P1) and high (P2) incidents and associated outcome and related recommendations | Customer Information Security Operation Team | Weekly |
| Review and discuss summary of all security incidents for the previous month and provide recommendations and guidance for improving overall security posture | Customer Information Security Operation Team and Affiliates IT Leaders | Monthly |
| Review and discuss major recommendations and associated activities as discussed over monthly meetings. Also obtain customer direction on overall IT Security roadmap | Customer and Affiliate Information Security and IT Senior Leadership | Weekly |
Safeguard your business with our finest SOC-as-a-Service – 24X7 Security monitoring of your IT assets, network, and cloud infrastructure preventing your business from any unexpected consequences. Cyber threats are developing faster than new threat vectors developing every day. Add in the convolution of cloud infrastructure and SaaS applications and the cybersecurity expertise needed to defend and stay ahead of the threats.
If you are struggling to sustain security information and event management (SIEM) solutions, staff a mature security operations centre, and occurrence response team around the clock. We GI consultants are the fully capable name you can depend upon as a reliable Soc Service Provider.
We offer fully managed SOC monitoring services providers, Hybrid or Co-Managed SOC, to give you the peace of mind and shield you need at a fraction of the cost to keep on your own.
We are quite accomplished to support your security posture with our extremely skilled and proficient security team and reap the competencies of a modern security operations centre without the investment
