OUR MANAGED SOC SERVICE OPTIONS
FULLY MANAGED SOC-AS-A-SERVICE
Monthly Subscription Based Service where we own, manage and monitor 24/7/365 Turnkey SOC and SIEM product for your organization.
HYBRID/CO-MANAGED SOC-AS-A-SERVICE
We will work with you to builda unique solution that meetsyour needs, budget, andtimelines.
CUSTOMIZED SOC SERVICE
Customer owns theSIEM/Security Solution, weco-manage and monitor it24x7 with our SOC.
OUR SOC-AS-A-SERVICE – A UNIQUE DIFFRENTIATOR
24X7 SOC-as-a-Service Holistic Propositions
• SOC 2 Type II and ISO 27001 Certified Service
• 24X7 Eyes-on-screen SOC Monitoring
• Data Centers in India with 150 Technical resources
• SIEM Platform (Elastic SIEM – Cloud Enterprise)
• AWS/Azure/Google based Cloud
• Multi-Tenancy (Customer Access to SIEM Supported)
• Gold 30-Minute SLA for Critical security alerts
• Customized Use Cases, Reports, Custom Log Sources
• Archive Log retention
• Vulnerability Mgmt. & Custom Log Source Integrations Supported
• Dedicated SOC Delivery Manager and named SOC Analysts
GOLD LEVEL SLA AND SOC MEETING SCHEDULE
Security Incident Severity |
---|
Initial Recognition |
Initial analysis & Ticket Creation |
Customer Collaboration (as-needed |
Ticket Follow up & Update |
Critical(10,9) | High(8) | Medium(4,5,6,7) | Low(1,2,3) |
---|---|---|---|
30 min | 30 min | 4 hrs | 8 hrs |
30 min | 60 min | 4 hrs | 24 hrs |
30 min | VBI | 4 hrs | 8 hrs |
30 min | 30 min | 8 hrs | 24 hrs |